Legal

Chakloon Console Terms

The terms on which site owners use Chakloon Console to prove their domain, ask for indexing in Chakloon Net and subscribe to the paid plan.

Version 1.0In force from October 16, 2026Updated: October 16, 2026All versions

Scope

Chakloon Console, at chakloon.net/console and console.chakloon.net, is the cabinet for owners of websites in Chakloon Net, the search service of the Chakloon package. It is operated by Haydamax OÜ, registry code 17351554, Narva mnt 5, 10117 Tallinn, Estonia.

These terms supplement the Terms of Service and the Privacy Policy, which apply in full. Payments are governed by Payments, refunds and withdrawal. Where a site owner uses Chakloon Net for a business, these terms also give the information required by Regulation (EU) 2019/1150 on fairness and transparency for business users.

Adding a site and proving the domain

To manage a site in Chakloon Console you add it and prove that you control its domain. You can use any of these methods:

  • a meta tag named chakloon-net-verification on the home page of the site;
  • a file /chakloon-net-.txt at the root of the site, with the token shown in the cabinet;
  • a DNS TXT record for the domain.

When you click the check button, all methods are checked at once. Keep the proof in place: we may check it again, and if it has disappeared, we may stop treating you as an owner of the domain.

You may add only domains that you own or are authorised to manage. Proving a domain does not transfer any right in it and is not a confirmation by us of who owns it.

Several owners

Several people may prove the same domain, for example the owner and a web agency. Each of them sees the site in their cabinet and acts in their own name. If owners disagree, for example about a removal request, we may ask them to settle it between themselves and act on the instruction that the proof of control supports.

Free indexing

A proven site may be indexed free of charge. The first pages of the site, up to 100, are queued for indexing. Queuing is not a guarantee: we do not promise that a page will be crawled, indexed, kept in the index or shown in results, or when.

The paid plan gives a proven site:

  • indexing of the whole site, not only the first pages;
  • regular recrawling, so that changes reach the index;
  • storage of the full index of the site.

The price and the period of the plan are shown in the cabinet before you subscribe. Where card payment is not available, you pay against an invoice by bank transfer.

Full index for AI systems and social networks

The full index of a site on the paid plan is given free of charge to AI systems and social networks. By subscribing to the paid plan, you give us a free, non-exclusive licence, for as long as the plan lasts, to store the full index of your site and give it to them, and you confirm that you are entitled to grant this licence for the content of the site.

The content remains yours. We do not pay for it and do not charge AI systems and social networks for it. If you end the paid plan, we stop giving the full index of your site from that moment; we cannot recall copies that others have already received.

robots.txt and ChakloonBot

Our crawler is called ChakloonBot. It is described on the crawler page at chakloon.net/bot. The robots.txt file of your site must allow ChakloonBot. If a site blocks our crawler in robots.txt or refuses its requests, it is not indexed, also on the paid plan; no refund is due for the period in which the site blocked us.

How ranking works

We do not sell positions in search results, and no one can pay to be ranked higher. Results are ordered automatically by the same rules for all sites, including sites of Haydamax OÜ. The main parameters are:

  • how well the text of the page matches the words of the query, which weighs most;
  • whether the language of the page matches the language of the query;
  • how recent the copy of the page in our index is;
  • whether the page can be reached and is safe, so that pages with malware, phishing or spam are ranked lower or removed.

The paid plan changes which pages of your site are in the index and how often they are recrawled. It does not change the order in which indexed pages are ranked, and we do not promise any position, traffic or visibility. If we change these parameters in a way that matters to site owners, we update this section.

Data about your site

  • What you see. In the cabinet you see the data we provide about your site there, and you can ask support@chakloon.com for the data about your site that we hold, such as the pages in the index and their text snapshots.
  • What we keep. We keep your account data, the domains you added and how you proved them, and the copies of pages made by ChakloonBot, as described in the Privacy Policy.
  • Who else gets it. We do not give data that you provide in the Console, or that your use of it generates, to other site owners, except that every owner who has proved the same domain sees that site. The full index of a site on the paid plan goes to AI systems and social networks, as described above.

Your responsibilities

  • You give true information and keep your account secure.
  • You do not use the Console to harm sites of others, for example by proving domains you do not control.
  • The content of your site must not be illegal. We may remove illegal content from the index as described in Report illegal content.

Cancellation and refunds

You may cancel the paid plan at any time by writing to team@chakloon.com, or in the cabinet where it offers this. The plan then ends at the end of the period already paid, unless we agree otherwise. You may stop using the free Console at any time and remove your site from it. Withdrawal for consumers and refunds, including for a period not used because we discontinued the service, are governed by Payments, refunds and withdrawal.

Removal requests

  • Your own site: you can ask for pages of your site to be removed from the index and from the text snapshot by writing to support@chakloon.com from the account that has proved the domain. Blocking ChakloonBot in robots.txt also stops indexing.
  • Content about you on someone else's site: write to privacy@chakloon.com if search results show personal data about you, or to legal@chakloon.com if they show illegal content.
  • Notices about your site: if we lower or remove pages of your site after a notice from someone else, we tell the owners who have proved the domain, and on request you can see the content of the notice, without the personal data of the person who sent it where the law protects it.

Suspension and termination

We may restrict or suspend a site or an account in the Console if these terms are broken, if the site distributes malware or phishing, if a payment is reversed or if an authority orders it. At the latest when the measure takes effect, we tell you what we decided, the facts and the grounds. You can reply to clarify the facts, and you can appeal as described in Content moderation and appeals. If the reason no longer exists, we lift the measure.

If we decide to end the Console for your account altogether, we tell you the reasons at least 30 days in advance, unless the law requires us to end it sooner, or the account has repeatedly or seriously broken these terms, for example by spreading malware or phishing.

Changes to these terms

We tell owners of proven sites about a change of these terms by e-mail or in the cabinet at least 15 days before it takes effect, and longer where the change requires technical work on your side. A shorter period applies only where the law requires a change sooner or where we must act against an unforeseen danger, such as fraud, malware or a security threat. If you do not agree, you may end the contract before the change takes effect; for the paid plan, you then get back the unused part of what you paid.

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