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Chakloon Chat

The Chakloon messenger for adults: private chats, groups and channels, how to keep yourself safe, and how to delete your account.

What it is

Chakloon Chat is the messenger of the Chakloon package. It works in the browser at chat.chakloon.com and as an Android app. In Chakloon Chat you can:

  • write private chats with one person;
  • create groups and channels (in a channel only its owner posts, the others read);
  • send photos, files, voice and video messages;
  • reply to a message, react to it, edit or delete your own messages.

Chakloon Chat keeps conversations in the cloud, so you can read them on any device where you are signed in. Chats are not end-to-end encrypted: messages are stored on our servers in the EU.

Who can use it

Chakloon Chat is only for adults: you must be 18 or older. Your date of birth is checked when you start using the chat, and accounts of people under 18 are closed. See Minimum age.

To start, open chat.chakloon.com or the app and sign in with your Chakloon Passport (see Chakloon Passport).

Main actions

  1. New chat: press New chat, find the person by name or handle and write the first message.
  2. Group: choose New group, give it a name and pick the participants.
  3. Channel: choose New channel and give it a name; your posts reach everyone in it.
  4. Reply, react, edit or delete: open the menu of a message and choose the action. You can edit and delete only your own messages.
  5. Files and voice: use the attach button to send photos and files, and the microphone button to record a voice message.

To get notifications on your phone, allow them in the app. Push notifications are delivered through Google Firebase Cloud Messaging, which receives the sender's name, the text of the notification and the conversation identifier.

Safety: report and block

  • Report: open the menu of a message or a conversation, choose Report and pick the reason. Reports are reviewed by a person.
  • Block: block a person and they can no longer write to you.
  • Leave: you can leave a group or a channel and delete a conversation from your list.

We do not tolerate any sexual exploitation of children. Such content is removed, the account is closed and the case is reported to the competent authorities and may also be reported to NCMEC. Read the Child Safety Standards and the Community Guidelines. Write to child-safety@chakloon.com about anything that puts a child at risk: these messages are handled immediately.

Delete your messages or your account

  • Delete a message of yours from its menu.
  • Delete your Chakloon Chat account in the app: side menu, then Delete account.

Messages you have already sent stay in the conversations of the people who received them. To delete your Chakloon Passport account in all services, see Chakloon Passport.

Where to write